Becoming social butterflies

After nearly 25 years in the cabinet hardware business, Cliffside Industries has undertaken the tools of social media to reach a new, wider audience. Social media, from websites like Facebook to the microblogs of Twitter, are a way for Cliffside to connect to customers – fast. While representatives from Cliffside Industries have always been reachable by phone, now you can connect to us even more quickly through your computer or smartphone. Here are some of Cliffside’s ways that we reach out to our customers.
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Out the door in twenty-four

One of Cliffside’s most prominent advantages to customers is our fast ship times. We try to have every order “out the door in 24” hours, shipping most in-stock products within one business day of order receipt. We pride ourselves on providing the most timely shipping service in our industry. We also give our customers a wide variety of shipping methods from which to choose.
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Service with a smile

Recently, Kitchen & Bath Design News ran an editorial entitled “Are Your Suppliers True Partners?” (November 2010, p. 7) Editor Janice Costa notes that in today’s “challenging economy… we don’t just desire good customer service, we expect it” — and Cliffside provides it. Because of our company-wide commitment to quality customer care, it’s part of our tagline, which we’ll examine in this entry.
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Cliffside Industries Celebrates 23 Years of Experience Distributing Traditional Solid Brass Cabinet Hardware

Second generation leads award-winning distributor to milestone anniversary

cliffside_logo_colorCliffside Industries today announced it celebrated 23 years of family ownership and operation on April 28, 2009. Best known for its flagship high quality line of solid brass cabinet hinges, knobs and pulls, Cliffside marks its milestone anniversary with the introduction of a new line of solid brass 8”cc oversized pulls, a new Venetian Bronze finish, six new products, over 300 new items, and four new hardware suites. Everything is available and in stock now.
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